Privacy Policy for SMS Text Messaging
This Privacy Policy explains how Legal Aid DC collects, uses, discloses, and safeguards your personal information when you interact with our SMS Text Message service. By using our service, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1. Personal Information: When you subscribe to our SMS messaging service, we collect certain personal information, such as your mobile phone number, name and contact information to provide you with our services.
1.2. SMS Interactions: We collect information about your interactions with our SMS messages, such as the content of the messages you send or receive, and the date and time of such messages.
Use of Information
2.1. SMS Communication: We use the personal information provided by you to send SMS messages, updates, and relevant scheduling information related to your case with Legal Aid DC.
2.2. Marketing and Advertising: We do not use your personal information for marketing or advertising purposes.
Sharing of Information
Legal Aid DC does not share personal information with any third party. Your data is solely used within Legal Aid DC and shared with outside parties solely for the purpose of fulfilling the terms of our retainer agreement with you.
Your Choices
3.1. Opt-Out: If you no longer wish to receive SMS messages from Legal Aid DC please notify the Legal Aid representative with whom you are corresponding.
3.2. Access and Update: If you wish to update the personal information we hold about you, please notify the Legal Aid representative with whom you are corresponding.
Data Security
Legal Aid DC implements reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.
Children’s Privacy
This SMS messaging service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact your attorney and ask to have it removed.
Changes to Privacy Policy
Legal Aid DC may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website at www.legalaiddc.org/sms privacy policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS messaging service, please contact us at PrivacyPolicy@legalaiddc.org.